Refund policy

📋 Refund/Return Policy (perishable food product)

Refund & Return Policy

At Modern Delights Cafe, your satisfaction is our priority. Because we sell perishable food products, please review our policy carefully.

Perishable Items (Coffee & Food Products) Due to the nature of perishable goods, we generally do not accept returns on opened products. However, we want to make things right if something goes wrong.

• Damaged or incorrect items: If your order arrives damaged or you received the wrong item, contact us within 7 days of delivery with a photo and your order number. We'll send a replacement or issue a full refund — no return required.
• Unopened items: Unopened, non-perishable items may be returned within 14 days of delivery in original condition. Return shipping is the customer's responsibility.
• Quality issues: If your product doesn't meet our quality standards, reach out within 7 days and we'll make it right.

We do not accept returns on opened perishable food items for reasons other than damage or quality issues.

To start a claim, email us at [your contact email] with your order number and photos if applicable.

---